Shipping and Delivery

Thank you for choosing our online exam software. As a digital product, all services and licenses are delivered electronically. Please read the following information to understand how delivery and access work:

1. Delivery Method

All products and services are delivered via email and/or through your secure account on our platform. There is no physical shipping involved.

2. Access Timeframe

• Individual Users / Students:
  Access is granted immediately upon successful payment. A confirmation email with login details and instructions will be sent to your registered email address.

• Institutions / Organizations:
  Upon confirmation of purchase, we will activate your institution's dashboard and provide onboarding materials within 1–2 business days.

 3. Delivery Support

If you do not receive your access credentials or confirmation email within the expected timeframe:

• Check your spam/junk folder

• Contact our support team at [info@trigyaedu.com] or via our live chat

4. Technical Setup & Onboarding

For institutional clients, we offer onboarding support to ensure smooth setup and integration. Our team will assist with:

• Platform walkthroughs

• User role configurations

• Security and data privacy settings

5. Trial Access (If applicable)

For users signing up for a free trial, access is granted instantly upon registration. Trial features may vary based on your selected plan.